For ages 21 and above

bijli game Responsible Gambling Guidelines

bijli game believes gambling should be for fun — not for stress or harm. On this page you will find tools to keep yourself safe, warning signs to watch for, and ways to get help when needed.

21+

The minimum age to participate at bijli game is 21. Minors are not permitted to create an account or place bets.

When gambling becomes a problem

Most people enjoy slots, casino games or sports betting at bijli game as entertainment — within a set budget and with a clear head. But in some cases, gambling patterns can change and it can become a habit that affects personal, family and financial life. This change usually happens gradually, so recognising it in time is the most important step.

bijli game always wants its users to play with full awareness, within their own limits, and for enjoyment. Our Terms and Conditions page sets out the general rules of play in detail — reading them is helpful for every user.

Gambling is never a reliable source of income. There is no guarantee of winning on any bet and the possibility of losing is always there. Only play with money you can afford to lose — not with savings, borrowed money, or household funds.

Under our Privacy Policy, your personal information is kept fully secure, and your account activity is not shared with any third party.

Tools to keep yourself in control

bijli game gives you several practical tools so you can manage your own gambling habits yourself.

Set a Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once this limit is reached, your account will not accept further deposits — so you cannot go beyond your budget.

Session Time Limit

Set a time limit for continuous play. Once that time is up, a warning message will appear — so you know how long you have been playing.

Self-Exclusion

If you feel you need a break from gambling, you can close your account yourself for a set period — from one week up to a longer term. You will not be able to access your account during this break.

Activity History

You can view your deposit, withdrawal and betting history at any time. This information helps you understand your spending patterns.

24/7 Support Team

bijli game's live chat and email support is available seven days a week, twenty-four hours a day. If you have any questions or concerns about responsible gambling, you can speak with us in Bengali.

Request to Stop Promotions

You can request that bijli game stop sending you promotional messages and offers. Contact support to change this setting.

Recognise the warning signs

If any of the following applies to you or someone you know, take action without delay.

  • You keep going back to play in order to recover money you have lost and cannot get this thought out of your head.
  • You are spending more time or money than you planned and cannot stop even when you want to.
  • Gambling is causing you to lose focus on your family, friends or work.
  • You are using household money or borrowed money for betting.
  • You are hiding the truth about your gambling from family or lying to them.
  • When you are not playing, you feel restless, irritable or mentally uneasy.
  • You are cutting back on or skipping sleep or meals to keep playing.

Ways to get help

You are not alone. Talk to someone, get help — it is a sign of strength.

bijli game Live Chat

Speak directly with our support team. Available 24/7 in Bengali and English. You can request self-exclusion or a limit change right here.

Contact by Email

If you prefer to put things in writing, contact us by email. Our team will reply as soon as possible and handle your request in complete confidence.

Family and Trusted People

Talk openly with the people close to you. Support from family is often more effective than professional help — starting this conversation is hard but important.

Professional Advice

Speak with a psychologist or counsellor. Mental health professionals in Bangladesh can help with gambling-related problems — it is treatable just like a physical illness.

Community Support Groups

Local community organisations and healthcare centres offer counselling on addiction and dependency. Contact the health centre in your area.

Write Down Your Plan

Decide in advance how much time and money you will spend and write it down. Noting your budget and limits on paper or on your phone is a simple but effective method.

bijli game's commitment

We do not only run an entertainment platform — we are also responsible for the safety of our users. bijli game takes these steps for responsible gambling:

Users under 21 years of age are not allowed to register.
When suspicious activity is detected, the account is automatically reviewed.
When a user requests it, self-exclusion is activated immediately.
The support team is trained in responsible gambling and ready to help in Bengali.
Your information is kept secure through SSL encryption and safe data management.

To learn more about how bijli game works, our policies and our team, read the About Us page.

Protecting minors

To take part in any betting or casino activity at bijli game, users must be at least 21 years old. Identity is verified at registration and again later if needed. If there is someone in your household who is a minor, keep your device and account details out of their reach. Use parental control software if necessary.

Keep your account password to yourself only. You should not allow others to access your account or place bets on your behalf — this is against our Terms and Conditions.

Things to keep in mind before playing

Before each session, ask yourself — how much time and money will I spend today? If you do not have an answer, set one first. Stopping before you go over budget can prevent serious losses.

Remember, betting in a particular pattern does not guarantee a win — this is a common misconception. Each round or bet is independent of the one before it. Move away from the mindset of "I need to win back what I lost."

For answers to general questions about bijli game, visit our FAQ page — you will find a lot of information on payments, bonuses and accounts all in one place.

Responsible Gambling FAQ

Find answers to common questions here.

Contact bijli game's 24/7 live chat or email to request self-exclusion. Let the support team know how long you want the break to last and they will activate it right away. You will not be able to log in to your account during the break.

Lowering your deposit limit takes effect immediately. However, a request to increase the limit has a waiting period before it is processed — this is to give you time to reconsider.

You must be 21 years of age or older to create an account at bijli game and take part in any betting activity. If there is an issue verifying your age, your account may be temporarily suspended.

If you find yourself unable to stop, keep playing to recover money you have lost, hide your gambling from family, or use household money for betting — these are warning signs. If any of this sounds familiar, speak to our support team or someone you trust right away.

If a family member is concerned, they can contact our support team and explain the situation. When the issue is clear, we take the necessary steps and prioritise the user's wellbeing.

Any funds in your account remain safe during self-exclusion. Contact the support team at the end of your break or if you need to make a withdrawal.