bijli game's Privacy Policy

1. Introduction and Scope

bijli game (referred to as "we", "us", or "the platform") treats user privacy as a top priority. This privacy policy applies to all services provided through the bijligame.cam website and its applications.

By reading this policy, you will learn what types of information we collect, why we use them, with whom we may share them, and what rights you have over your information. Continuing to use our services means you have accepted the terms of this policy. For details on terms of use and other rules, please read our Terms and Conditions.

This privacy policy applies only to bijli game's own services. Third-party websites or services may have their own privacy policies, for which we are not responsible.

2. Information We Collect

The following types of information are collected from users to operate bijli game's services safely and properly:

2.1 Registration and Identity Information

When you create an account, we collect your full name, date of birth, mobile number, and email address. There is an age requirement to use our services — only those aged 21 or above may open an account.

2.2 Identity Verification Information

To ensure security and as part of the account verification process, we may request a copy of your National ID (NID) or passport, a selfie photo, and proof of address. This information is stored solely for identity verification purposes.

2.3 Financial Transaction Information

Mobile banking numbers (bKash, Nagad, Rocket, Upay) and transaction history are stored to process deposits and withdrawals. Sensitive financial details such as card numbers or bank account numbers are not stored directly on our servers.

2.4 Usage and Technical Information

Some information is automatically collected while you use the platform, including:

• IP address and device type
• Browser version and operating system
• Page visit history and session duration
• Data from cookies and related tracking technologies
• Gaming activity logs (bet amounts, win/loss history)

2.5 Communication Information

If you contact support via live chat or email, records of those conversations are kept and used to improve service quality.

3. Purpose of Data Use

Collected information is used only for specific and lawful purposes. bijli game processes your information for the following reasons:

• To complete account registration and identity verification
• To process deposits, withdrawals, and other financial transactions
• To activate applicable bonuses and promotional offers
• To prevent fraud, money laundering, and suspicious activity
• To identify and resolve technical issues on the platform
• To provide customer support and handle complaints
• To review and improve service quality
• To meet applicable legal obligations

bijli game never sells your information to advertising third parties.

4. Disclosure and Sharing of Information

Your information may be shared with the following parties in limited and specific circumstances:

4.1 Service Providers

Third-party companies that assist with payment processing, identity verification, technical infrastructure, and fraud prevention are given access only to the information needed for their specific tasks. These companies are required to use data in accordance with our instructions.

4.2 Legal Obligations

We may be required to disclose information to comply with a court order, a request from an investigating authority, or applicable law. Such disclosures are always kept to the minimum necessary.

4.3 Business Restructuring

In the event of a merger or transfer of bijli game's business operations, user information may be transferred to the relevant party, but the terms of this privacy policy will remain in effect.

5. Cookies and Tracking Technologies

The bijli game website uses cookies and related tracking technologies for the following purposes:

• Essential cookies: Keeping login sessions active and ensuring security.
• Functional cookies: Saving language preferences and user settings.
• Analytics cookies: Monitoring platform usage to improve the experience.

You can disable cookies through your browser settings, but doing so may limit some features of the service.

6. Data Retention and Security

bijli game uses industry-standard security measures to keep user data safe, including SSL encryption, restricted access controls, and regular security audits.

6.1 Retention Period

Your information is retained for as long as it is needed to provide the service or as required to meet legal obligations. Even after an account is closed, certain information necessary to meet regulatory requirements may be kept for a defined period.

6.2 Security Notice

We take all reasonable technical and organisational steps to protect data, but no system can guarantee complete security since data transmission over the internet is never entirely risk-free. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

7. User Rights

As a registered user of bijli game, you have the following rights over your own information:

• Access: You may request details of the information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information in certain circumstances, though this right is limited where legal obligations apply.
• Right to object: You may object to your information being used for specific purposes.
• Right to portability: Where applicable, you may receive your information in a structured format.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time.

8. Privacy of Minors

bijli game's services are exclusively for those aged 21 or above. We do not knowingly collect information from minors. If we suspect that a minor has registered on our platform, we will immediately close that account and delete the associated information.

Parents and guardians are advised to monitor the online activity of children and teenagers. For more information on responsible gaming, please visit our Responsible Gaming page.

9. Third-Party Links and Services

The bijli game platform may include content from game software providers such as Pragmatic Play, PG Soft, JILI, Evolution, and others. These third parties have their own privacy policies and are responsible for their own data processing. We do not control third-party privacy practices.

For payment processing, you may be directed to mobile banking platforms such as bKash, Nagad, Rocket, and Upay. In those cases, the privacy policy of the respective provider will apply.

10. International Data Transfers

bijli game's servers and service providers may be located in various countries. Where necessary, your information may be processed or stored outside Bangladesh. For such transfers, we ensure that the receiving country or organisation maintains adequate data protection standards.

11. Policy Changes and Updates

bijli game reserves the right to amend this privacy policy as needed. If significant changes are made, you will be notified via your registered email address or through the platform. Continuing to use the service after changes have been made indicates that you have accepted the updated policy.

The "Last updated" date at the end of this policy always indicates the date of the most recent revision. For answers to any questions about the service, please visit our FAQ page.